Modern Healthcare Commentary

Excited to share my thoughts this week with Modern Healthcare on the intersection of analytics, technology, and humanity in healthcare: When we strip away everything in healthcare that humans do not absolutely have to do, all that remains is the raw humanity ingrained in person-to-person interactions. Better technology CAN thus both enable and expand our…

March Metric Madness

While others spend the month taking in NCAA’s March Madness, as a self-proclaimed Quality Nerd I was truly fortunate to spend a day in DC focused instead on Metric Madness.  I was invited to Washington by Peggy O’Kane and her core team from NCQA, the group known for (among other things) driving value in healthcare…

Deriving the Prescriptive Analytics Function

While Gartner’s 2017 Healthcare Provider Hype Cycle still places most prescriptive analytics solutions on the rising-to-peaking portion of the curve, not all “prescriptive” analytics are created equal.  In fact, I’d argue that providers who aren’t engaged in some way in this highest quadrant of the analytics maturity model are leaving significant improvements in quality, efficiency,…

Rings of Prometheus

This is Prometheus, a Pinus longaeva thought to be the oldest living thing when he was felled 1964.  At nearly 5,000 years old, the rings in Prometheus’ massive trunk tell the story of a bristlecone pine whose life stretched from the end of the bronze age through the beginning of the space age.  Thick rings…

It’s Time to Believe in Each Other Again

As 2017 draws to a close, authors across the nation will spill their ink recapping the year as one of great polarization.  Today’s vocabulary is replete with extremes, as paid political operatives from the left, right, center and sidelines all declare these to be the worst, most divisive, most challenging times anyone has ever faced….

Making a Human Connection

“I’ve never wanted to make nurses feel like they have to convince me to come to a bedside. I’ve always said, ‘If you want me to come look at the baby just say so and I’ll come.’ Ninety percent of the time it is clinically worth the trip. The 10% of the time that everything’s…

Convenience and Coordination

Thanks to the folks at HealthLeaders Media and reporter Debra Shute for interviewing me for this story. One of the key messages we landed on was this: “…the push toward accountable populations while simultaneously meeting consumers in their living rooms are dual trends that will definitely need to be resolved within the next 10 years.”…